Heavy Equipment Service Writer & Coordinator

Power Motive Corporation; Bloomfield (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

HSA with employer contribution

401K with company match

PTO accrual from start date

Sick time

Job summary

Power Motive Corporation is seeking a Service Writer to support the Heavy Equipment Service Department. You will liaise between customer service and the internal service team, streamline clerical duties, schedule technicians, and finalize work orders from start to finish.

Responsibilities include managing work orders, handling charges and warranties, and ensuring accurate timekeeping and documentation. This full-time role is based in Bloomfield, NM, with standard hours Monday to Friday.

Qualifications

• Experience in service department administration is preferred.
• Strong organizational and multitasking abilities required.
• Excellent communication and problem-solving skills needed.

Responsibilities

• Open and close work orders, document time and actions in the system.
• Handle repair order charges, parts, warranty validation and claims.
• Input timecards into Paycom and CDK/IntelliDealer for invoicing.
• Assist Fleet Manager with license, insurance and DOT records.

Skills

Customer service

Clerical skills

Communication

Time management

Tools

Paycom

CDK/IntelliDealer

Job description

Power Motive Corporation is seeking a Service Writer to support the Heavy Equipment Service Department. You will liaise between customer service and the internal service team, streamline clerical duties, schedule technicians, and finalize work orders from start to finish.

Responsibilities include managing work orders, handling charges and warranties, and ensuring accurate timekeeping and documentation. This full-time role is based in Bloomfield, NM, with standard hours Monday to Friday.