Service Team Leader - Customer Success & Growth

Cintas; Jackson (MS); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match/ESOP

Paid Time Off and Holidays

Job summary

Cintas is seeking a Service Manager to lead our customer-facing Service team and drive performance. Responsibilities include hiring and managing the team, ensuring safety, resolving customer issues, and training on effective sales techniques.

You will support service operations, drive customer goodwill, and help achieve budgeted goals while visiting customer sites as needed. The role emphasizes leadership, hands-on supervision, and a commitment to world-class service while maintaining strong

Qualifications

• Valid driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Management experience and customer service exposure are preferred.

Responsibilities

• Hire and performance-manage the service team.
• Provide leadership and foster a safe working environment.
• Drive sales, profit, inventory and payroll goals; manage budgets.

Skills

Management experience

Industrial sales experience

Customer service experience

Education

High School Diploma/GED

Bachelor's Degree or equivalent work experience

Job description

Cintas is seeking a Service Manager to lead our customer-facing Service team and drive performance. Responsibilities include hiring and managing the team, ensuring safety, resolving customer issues, and training on effective sales techniques.

You will support service operations, drive customer goodwill, and help achieve budgeted goals while visiting customer sites as needed. The role emphasizes leadership, hands-on supervision, and a commitment to world-class service while maintaining strong