Service Team Lead - People Growth & Customer Excellence

Meijer Inc.; McHenry (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Medical/dental/vision

Job summary

Meijer in Illinois is seeking aStore Manager to lead daily operations, coach staff and drive sales while upholding company standards. You will focus on staffing, training and delivering exceptional customer service in a fast-paced retail environment.

The role requires 2–3 years of retail experience and at least 1 year in management, with a strong emphasis on teamwork, safety and process optimization. Competitive weekly pay and comprehensive benefits accompany this opportunity.

Qualifications

• High school diploma or equivalent.
• 2-3 years retail experience.
• One year of management experience.
• Rotational assignments in store areas and customer service.
• Clear, precise direction to team members.
• Conflict resolution and root-cause problem solving.
• Ability to manage multiple tasks and workflows.
• Ability to analyze financial and statistical information.
• Ability to train in suggestive selling.
• Ability to mentor team members across the organization.

Responsibilities

• Staffing, selection and hiring to meet store needs.
• Mentor and coach team members, driving customer service and sales.
• Ensure P&L responsibility and shrink control for the department.
• Maintain store appearance and adherence to Meijer standards.
• Provide safe, reliable and consistent attendance; perform duties as assigned.
• Communicate the Meijer Friendly Initiative in meetings.

Skills

Retail experience

Leadership

Communication

Conflict resolution

Multi-tasking

Staff mentoring

Suggestive selling

Team motivation

Education

High school diploma or equivalent

Job description

Meijer in Illinois is seeking aStore Manager to lead daily operations, coach staff and drive sales while upholding company standards. You will focus on staffing, training and delivering exceptional customer service in a fast-paced retail environment.

The role requires 2–3 years of retail experience and at least 1 year in management, with a strong emphasis on teamwork, safety and process optimization. Competitive weekly pay and comprehensive benefits accompany this opportunity.