Curbside Operations Lead - Customer Experience

Meijer, Inc.; Evergreen Park (IL); In loco; USD 25.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs

Medical/dental/vision

Descrizione del lavoro

Meijer is seeking a full-time team member in Illinois to deliver outstanding customer service and oversee daily operations. The role emphasizes leadership, training, and ensuring store standards across customer experience, product rotation, and safety.

Key responsibilities include mentoring staff, managing scheduling, and maintaining Meijer standards while promoting diversity, equity, and inclusion. Competitive pay and a comprehensive benefits package support long-term career growth.

Competenze

• Passion for customer service with total engagement that conveys approachability.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• Commitment to fostering an inclusive environment.

Mansioni

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching team members to exceed customer service and sales goals.
• Supports training new team members and cross-training high-potential talent.
• Working with leadership on department schedule writing to focus on engagement and profitability.
• Ensuring freshness of products by monitoring rotation and dating policies.
• Guiding the team in food safety standards and safe work practices.
• Leading team members to handle ordering, receiving, stocking, pricing, and display.
• Creating an environment that supports Meijer culture and DEI.
• Operating a register and cash handling when needed.
• Operating powered equipment where applicable.
• Participating in period end inventories to help goals.
• May act in Lead capacity in other departments.
• May perform other duties as assigned.

Conoscenze

Customer service

Communication

Retail experience

Creativity

Influence others

Rapport building

Physical stamina

Descrizione del lavoro

Meijer is seeking a full-time team member in Illinois to deliver outstanding customer service and oversee daily operations. The role emphasizes leadership, training, and ensuring store standards across customer experience, product rotation, and safety.

Key responsibilities include mentoring staff, managing scheduling, and maintaining Meijer standards while promoting diversity, equity, and inclusion. Competitive pay and a comprehensive benefits package support long-term career growth.