Store Operations Lead - People-First Coach

Meijer; St. Charles (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Medical/dental/vision

Job summary

Meijer in IL is seeking a capable store leadership professional to plan, direct, and supervise daily operations across multiple departments. You will mentor staff, drive customer service excellence, and ensure adherence to company standards while maintaining store presentation and operational efficiency.

The role emphasizes staffing, career development, and performance management, with a focus on delivering strong sales and a safe, reliable store environment for customers and team members alike.

Qualifications

• High school diploma or its equivalent.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions. Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.

Skills

Communication

Conflict resolution

Multitasking

Financial analysis

Suggestive selling

Mentoring

Safety leadership

Team leadership

Education

High school diploma or equivalent

Job description

Meijer in IL is seeking a capable store leadership professional to plan, direct, and supervise daily operations across multiple departments. You will mentor staff, drive customer service excellence, and ensure adherence to company standards while maintaining store presentation and operational efficiency.

The role emphasizes staffing, career development, and performance management, with a focus on delivering strong sales and a safe, reliable store environment for customers and team members alike.