Department Team Lead: Inspire Service & Growth

Meijer Inc.

Wisconsin

On-site

USD 45,000 - 70,000

Full time

9 days ago
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Benefits offered by this job

Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement &

Job summary

Meijer Inc. in Wisconsin is seeking a store leadership professional to manage staffing, development, and daily operations. You will drive customer service, sales, and safety while mentoring team members and ensuring adherence to company standards.

The role includes coaching, training, and career development initiatives, with a focus on delivering exceptional service and meeting performance targets. A strong background in retail and people leadership is expected.

Qualifications

  • High school diploma or its equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
  • Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
  • Demonstrated ability to resolve conflict and by addressing root cause issues.
  • Demonstrated ability to manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
  • Demonstrated ability to teach suggestive selling.
  • Demonstrated ability to lead an organization that practices working safely at all times.
  • Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.

Responsibilities

  • Provide courteous, friendly, and efficient service to customers and team members to uphold a positive company image.
  • Staffing, selection and hiring to meet staffing needs.
  • Promote succession planning by outlining career paths and development needs; participate in promotion decisions.
  • Document and apply disciplinary actions and make recommendations concerning discharge.
  • Responsible for P&L, achieving sales and maintaining shrink for the department.
  • Model exceptional customer service and meet sales goals.
  • Communicate the Meijer Friendly Initiative in team meetings and conversations.
  • Mentor and coach team members to exceed customer service and sales goals and adhere to Meijer standards.
  • Ensure team is fully trained and has completed required training.
  • Spend most time in-store communicating with customers and team members to ensure exceptional service.
  • Promote a safe work environment and maintain reliable attendance.
  • Perform other duties as assigned.

Skills

Communication skills
Conflict resolution
Multitasking
Financial analysis
Mentoring
Safety leadership
Suggestive selling

Education

High school diploma

Job description

Meijer Inc. in Wisconsin is seeking a store leadership professional to manage staffing, development, and daily operations. You will drive customer service, sales, and safety while mentoring team members and ensuring adherence to company standards.

The role includes coaching, training, and career development initiatives, with a focus on delivering exceptional service and meeting performance targets. A strong background in retail and people leadership is expected.

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