Service Supervisor - Route & Customer Experience Lead

Cintas; Fort Smith (AR); Vor Ort; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Zusammenfassung

Cintas is seeking a Service Supervisor to lead our customer-facing service team on route and in-house, supervising daily activities and ensuring high service quality for customers. The role includes hiring, training, and evaluating staff to maximize efficiency and satisfaction.

The position requires meeting DOT or provincial driving requirements, an active license, and willingness to manage renewals and strengthen customer relationships while driving a company vehicle.

Qualifikationen

• Must have a High School Diploma or GED; Bachelor's degree preferred
• DOT driving requirements apply; active driver’s license is required
• Experience in sales or customer service is preferred
• Training or instructor experience is a plus

Aufgaben

• Supervise the service team on route and in-house to ensure top customer service and product quality
• Lead the hiring, training, development and evaluation of the service team
• Drive a company vehicle to and from customer sites and assist with lifting and routing responsibilities
• Oversee renewals of customer contracts and maintain strong customer relationships

Kenntnisse

Customer service

Sales

Training

Leadership

Ausbildung

High School Diploma/GED

Bachelor's degree preferred

Jobbeschreibung

Cintas is seeking a Service Supervisor to lead our customer-facing service team on route and in-house, supervising daily activities and ensuring high service quality for customers. The role includes hiring, training, and evaluating staff to maximize efficiency and satisfaction.

The position requires meeting DOT or provincial driving requirements, an active license, and willingness to manage renewals and strengthen customer relationships while driving a company vehicle.