Service Supervisor: Route Lead & Customer Sales

Cintas Corporation; Chester (VA); On-site; USD 61,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with match/ESOP

Job summary

Cintas is seeking a Service Supervisor to lead the customer-facing service team both on route and in-house. The role includes supervising the service team, handling renewals, and enhancing customer relationships while ensuring efficient routes and driver compliance.

Responsibilities include training, evaluating personnel, and driving a company vehicle to customer sites. This middle-management position emphasizes leadership and service quality.

Qualifications

• Experience in a customer-facing sales environment.
• Strong customer service skills and ability to Upsell.
• Experience training or instructing others is a plus.

Responsibilities

• Supervise service team delivering customer service and pickup/delivery.
• Hire train develop and evaluate staff for quality and efficiency.
• Oversee route structure and driver compliance.
• Drive company vehicle and assist with physical tasks as needed.

Skills

Sales experience

Customer service

Training or instructor experience

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Cintas is seeking a Service Supervisor to lead the customer-facing service team both on route and in-house. The role includes supervising the service team, handling renewals, and enhancing customer relationships while ensuring efficient routes and driver compliance.

Responsibilities include training, evaluating personnel, and driving a company vehicle to customer sites. This middle-management position emphasizes leadership and service quality.