Service Team Lead: Route & Customer Success

Cintas; San Antonio (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Disability, Life and AD&D Insurance

Job summary

Cintas is seeking a Service Supervisor to lead the customer-facing service team on route and in-house. The role includes supervising CDL/DOT-driven operations, hiring and training staff, and ensuring top-notch customer service and product quality

The position involves driving a company vehicle, maintaining relationships with customers, and managing renewals and route efficiency. This is a middle-management role with leadership responsibility.

Qualifications

• Must meet DOT driving requirements and hold an active driver’s license.
• Experience in a sales-related role is preferred.
• Strong customer service and leadership skills are essential.

Responsibilities

• Supervise service team on route and in-house.
• Ensure high levels of customer service and product quality.
• Oversee route structure, renewals, and driver compliance.

Skills

Customer service

Sales

Leadership

Training

Education

High School Diploma/GED

Bachelor's degree

Job description

Cintas is seeking a Service Supervisor to lead the customer-facing service team on route and in-house. The role includes supervising CDL/DOT-driven operations, hiring and training staff, and ensuring top-notch customer service and product quality

The position involves driving a company vehicle, maintaining relationships with customers, and managing renewals and route efficiency. This is a middle-management role with leadership responsibility.