Service Scheduler & Front Desk – Flexible Schedule

CORNERSTONE AUTO GROUP; Elk River (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Training and Development

Paid Time Off (PTO)

Flexible Schedule 40 Hour Workweek

401K w/Corporate Match

Health insurance options

Job summary

Cornerstone Auto Group in Elk River, MN is seeking a Service Scheduler to manage inbound calls and online leads, schedule appointments, and support service operations. The role emphasizes excellent customer communication, accurate documentation, and proactive follow-up to drive satisfaction and retention.

The position requires a High School Diploma or equivalent and at least 2 years in customer service, with a valid driver's license and strong computer/CRM skills.

Qualifications

• High School Diploma or equivalent.
• 2 years of customer service experience.
• Excellent verbal and written communication.
• Valid driver's license.

Responsibilities

• Answer all incoming phone calls or internet leads to schedule appointments.
• Make customer satisfaction calls regarding sales, warranties, pricing, and complaints; document responses and forward to the appropriate advisor or manager.
• Be proactive and make calls to set appointments for recalls, required maintenance, or declined service.
• Maintain a professional appearance.

Skills

Customer service

Communication skills

Multi-tasking

Computer skills

Education

High School Diploma

Tools

CRM software

Job description

Cornerstone Auto Group in Elk River, MN is seeking a Service Scheduler to manage inbound calls and online leads, schedule appointments, and support service operations. The role emphasizes excellent customer communication, accurate documentation, and proactive follow-up to drive satisfaction and retention.

The position requires a High School Diploma or equivalent and at least 2 years in customer service, with a valid driver's license and strong computer/CRM skills.