BDC Service Scheduler

Johnson Motors St. Croix Falls; New Richmond (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD/Life Insurance

Long Term Disability

401K with match

PTO

Job summary

Johnson Motors is seeking an automotive service scheduler at our New Richmond, WI BDC to handle inbound calls and schedule service across four dealerships. This role offers strong income potential and clear career advancement.

You will complete daily follow-up calls, work as a team to meet customer needs, and uphold the high level of service Johnson Motors expects. Candidates should be comfortable with computers and maintain a professional appearance and demeanor.

Qualifications

• Must have excellent communication skills to ensure clear communication mainly via phone conversations.
• Must maintain a professional presence both in appearance and attitude.
• Must have a team mentality to ensure that all team members work together to achieve the common goal.
• Must be comfortable with computers, typing, and technology systems.
• Previous customer service experience adds value.

Responsibilities

• Take incoming calls and schedule service appointments for all four of our Johnson Motors dealerships.
• Complete daily customer follow up calls.
• Work as a team to ensure customer needs are met and ensure that the level of customer service is up to the standard that Johnson Motors expects for all our customers.

Skills

Communication skills

Team player

Professional presence

Computer skills

Job description

Description

Johnson Motors is looking for an automotive service scheduler to be a part of our team at our business development center (BDC) in New Richmond, WI. This position offers excellent income potential along with career advancement opportunities. Join our dynamic team and grow your career with us!

Service Scheduler Responsibilities:

• Take incoming calls and schedule service appointments for all four of our Johnson Motors dealerships.
• Complete daily customer follow up calls.
• Work as a team to ensure customer needs are met and ensure that the level of customer service is up to the standard that Johnson Motors expects for all our customers.

Service Scheduler Benefits:

• Full benefits package including
• Medical
• Dental
• Vision
• Company paid short term disability and life insurance
• Long term disability
• 401K with company match
• A highly competitive PTO package that increases with years of service
• Employee discounts on vehicle purchases, parts, and service

Requirements

Service Scheduler Qualifications:

• Must have excellent communication skills to ensure clear communication mainly via phone conversations.
• Must maintain a professional presence both in appearance and attitude.
• Must have a team mentality to ensure that all team members work together to achieve the common goal.
• Must be comfortable with computers, typing, and technology systems.
• Previous customer service experience adds value.