Service Order Coordination Specialist

Numotion; Apex (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k

Life insurance

Job summary

Numotion is seeking a Customer Service Coordinator in Apex, North Carolina. This role involves managing service and repair requests, ensuring accurate data entry, and facilitating timely service provision. A strong focus on customer satisfaction and effective communication skills are essential.

The ideal candidate will have a high school diploma and at least one year of customer service experience. Numotion offers a competitive benefits package including medical, dental, and vision insurance.

Qualifications

• Minimum one year of customer service experience.
• Working knowledge of service order processing experience.
• Prior experience in durable medical equipment industry.

Responsibilities

• Assist customers with service & repair requests.
• Release purchase orders and facilitate completion of documents.
• Respond to customer inquiries in a timely manner.
• Coordinate scheduling of service technicians.

Skills

Strong communication skills

Organization and priority setting

Best-in-class customer service

Problem-solving skills

Education

High school diploma or GED

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Numotion is seeking a Customer Service Coordinator in Apex, North Carolina. This role involves managing service and repair requests, ensuring accurate data entry, and facilitating timely service provision. A strong focus on customer satisfaction and effective communication skills are essential.

The ideal candidate will have a high school diploma and at least one year of customer service experience. Numotion offers a competitive benefits package including medical, dental, and vision insurance.