Service Operations Leader: Drive Team Success

RDO Equipment Co.; Fort Worth (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

32% bonus potential

Comprehensive benefits package

Meals for our team

Annual Ranger game with all-you-can-ea

Holiday parties

Job summary

RDO Equipment Co. in Fort Worth, TX is seeking a Service Operations Manager to lead high-performing service teams and optimize day-to-day operations. You will drive profitability, champion safety, and strengthen customer relationships while aligning with our company benchmarks.

In this role you will coach Service Managers, oversee scheduling and work orders, and ensure accurate use of operational tools. A leadership mindset and industry know-how will help you grow our service capabilities and

Qualifications

• Leadership experience coaching and developing service managers.
• Customer-focused mindset and relationship-building.
• Proficiency with computers and service tools; quick learner.
• Industry familiarity preferred; training provided.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Lead service operations: oversee all aspects of service department operations to ensure efficiency, profitability, and alignment with company benchmarks.
• Develop leaders: coach and support Service Managers to drive performance and growth.
• Manage workflow and results: ensure effective use of scheduling, work orders, and operational tools to meet workflow and financial goals.
• Strengthen customer relationships: proactively meet with customers to ensure satisfaction, build trust, and support business growth.
• Champion safety and culture: lead safety efforts and foster an engaged, accountable work environment aligned with company values.
• For a complete list of duties and responsibilities, view the full job description here.

Skills

Leadership experience

Customer focus

Tech savvy

Industry experience

Valid work authorization

Job description

RDO Equipment Co. in Fort Worth, TX is seeking a Service Operations Manager to lead high-performing service teams and optimize day-to-day operations. You will drive profitability, champion safety, and strengthen customer relationships while aligning with our company benchmarks.

In this role you will coach Service Managers, oversee scheduling and work orders, and ensure accurate use of operational tools. A leadership mindset and industry know-how will help you grow our service capabilities and