Emerging Markets Service Operations Leader

Make Choteau Home; Billings (MT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

32% bonus potential

Job summary

RDO Equipment Co. is seeking an Emerging Markets Service Operations Manager to lead in the field, grow teams, resolve issues, and strengthen customer relationships across a regional footprint.

You will shape how service is delivered and how customers experience RDO’s offerings in landfills, mining, solar, and autonomy sectors. Lead with a focus on developing people, building partnerships, and delivering world‑class service results.

Qualifications

• Leadership abilities and ability to develop teams.
• Customer service mindset with focus on the field.
• Comfort with new systems and technology.

Responsibilities

• Own regional alignment by coordinating service, parts, technicians and customers.
• Lead through people development, coaching managers and removing roadblocks.
• Champion the customer experience through field engagement and reviews.
• Drive aftermarket performance by guiding regional priorities and processes.
• Partner with internal teams and manufacturer partners to enable growth and service excellence.
• Refer to full job description for complete duties.

Skills

Leadership

Customer service

Tech-savvy

Communication

Pace

Work authorization

Job description

RDO Equipment Co. is seeking an Emerging Markets Service Operations Manager to lead in the field, grow teams, resolve issues, and strengthen customer relationships across a regional footprint.

You will shape how service is delivered and how customers experience RDO’s offerings in landfills, mining, solar, and autonomy sectors. Lead with a focus on developing people, building partnerships, and delivering world‑class service results.