Service Operations Leader: Drive Team Performance & Impact

Idahoan Foods, LLC; Imperial (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Renovated shop

Job summary

RDO Equipment Co. in Imperial and Indio, California, is seeking a Service Operations Manager to lead service teams and drive day-to-day operations. You will strengthen customer relationships and implement the systems and processes behind day-to-day success.

The role offers a competitive salary and a comprehensive benefits package, with leadership and accountability at the core. If you’re energized by making a real impact, this is the place to grow.

Qualifications

• Leadership experience leading service teams and managers.
• Customer-focused mindset with ability to build trust and relationships.
• Comfort using computers and service management systems.
• Industry experience in the equipment/industrial sector is a plus.
• Must have valid work authorization to work in the U.S.

Responsibilities

• Lead service operations: oversee all aspects of service department operations for efficiency and profitability.
• Develop leaders: coach and support service managers to drive performance and growth.
• Manage workflow and results: optimize scheduling, work orders, and tools to meet goals.
• Strengthen customer relationships: proactively engage customers to ensure satisfaction and growth.
• Champion safety and culture: promote safety and an engaged, accountable work environment.

Skills

Leadership experience

Customer-focused mindset

Tech-savvy

Industry experience

Valid work authorization (US)

Job description

RDO Equipment Co. in Imperial and Indio, California, is seeking a Service Operations Manager to lead service teams and drive day-to-day operations. You will strengthen customer relationships and implement the systems and processes behind day-to-day success.

The role offers a competitive salary and a comprehensive benefits package, with leadership and accountability at the core. If you’re energized by making a real impact, this is the place to grow.