Service Operations Leader: Drive Excellence & Growth

RDO Equipment Co.; Indio (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Renovated shop

Team recognition

Diverse customer base

Community involvement

Job summary

RDO Equipment Co. is seeking a Service Operations Manager to lead high performing service teams in Indio and Imperial, strengthening customer relationships and driving the systems behind day-to-day success.

If you’re energized by leadership, accountability, and making a real impact, this role puts you at the center of it. Join a company with a strong values-driven culture and a commitment to safety, teamwork, and growth as you oversee service operations, coach leaders, and manage workflows to

Qualifications

• Leadership experience leading leaders and teams.
• Customer-focused mindset with a strong service ethic.
• Techsavvy with ability to learn new systems quickly.
• Industry experience is a plus; willingness to learn.
• Valid work authorization to work in the U.S. without sponsorship.

Responsibilities

• Oversee all aspects of service department operations to ensure efficiency and profitability.
• Coach and support Service Managers to drive performance.
• Manage scheduling, work orders, and operational tools to meet workflow and financial goals.
• Strengthen customer relationships and support business growth.
• Lead safety efforts and foster an engaged culture.

Skills

Leadership experience

Customer-focused mindset

Techsavvy

Industry experience

Work authorization (US)

Job description

RDO Equipment Co. is seeking a Service Operations Manager to lead high performing service teams in Indio and Imperial, strengthening customer relationships and driving the systems behind day-to-day success.

If you’re energized by leadership, accountability, and making a real impact, this role puts you at the center of it. Join a company with a strong values-driven culture and a commitment to safety, teamwork, and growth as you oversee service operations, coach leaders, and manage workflows to