Service Operations Leader | Drive Efficiency & Growth

Make Choteau Home; Billings (MT); In loco; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus 32%

Benefits package

Competitive pay

Salary: $80k-$110k

Descrizione del lavoro

RDO Equipment Co. in Billings, MT seeks a Service Operations Manager to lead high‑performing service teams, strengthen customer relationships, and drive the systems behind day‑to‑day success.

If you’re energized by leadership, accountability, and making a real impact, this role puts you at the center of it with a competitive compensation package and comprehensive benefits. Join RDO in Billings to work with teams serving heavy construction equipment from Deere, Wirtgen, and Topcon, helping shape

Competenze

• Leadership experience: ability to lead leaders, support teams, and hold people accountable.
• Customer-focused mindset: commitment to exceptional customer experience and trusted relationships.
• Tech-savvy: comfortable with computers and systems, quick to learn new tools.
• Industry experience: familiarity with the heavy equipment/ construction sector is a plus.

Mansioni

• Lead service operations: oversee all aspects of service department for efficiency and profitability.
• Develop leaders: coach Service Managers to drive performance and growth.
• Manage workflow and results: optimize scheduling, work orders, and tools to meet goals.
• Strengthen customer relationships: meet with customers to ensure satisfaction and growth.
• Champion safety and culture: lead safety efforts and foster accountable environment.

Conoscenze

Leadership experience

Customer-focused mindset

Tech-savvy

Industry experience

Descrizione del lavoro

RDO Equipment Co. in Billings, MT seeks a Service Operations Manager to lead high‑performing service teams, strengthen customer relationships, and drive the systems behind day‑to‑day success.

If you’re energized by leadership, accountability, and making a real impact, this role puts you at the center of it with a competitive compensation package and comprehensive benefits. Join RDO in Billings to work with teams serving heavy construction equipment from Deere, Wirtgen, and Topcon, helping shape