Service Operations Leader — Drive Teams & Efficiency

R.D. Offutt Company; Billings (MT); Vor Ort; USD 80.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Comprehensive benefits package

Core values-driven culture

Zusammenfassung

RDO Equipment Co. in Billings, MT is seeking a Service Operations Manager to lead high-performing service teams, strengthen customer relationships, and optimize day-to-day systems and processes. This role centers on accountability, leadership, and making a measurable impact in our service operations.

The position offers leadership responsibilities across service departments, with competitive compensation and a comprehensive benefits package reflecting experience and industry expertise.

Qualifikationen

• Leadership experience leading service teams and driving performance.
• Customer-focused mindset with ability to build trusted relationships.
• Tech-savvy with the ability to learn new systems quickly.

Aufgaben

• Lead service operations to ensure efficiency, profitability, and alignment with company benchmarks.
• Develop leaders by coaching Service Managers to drive performance and growth.
• Manage workflow with scheduling, work orders, and operational tools to meet goals.
• Strengthen customer relationships by meeting with customers to ensure satisfaction and growth.
• Champion safety and culture by leading safety efforts and fostering accountability.

Kenntnisse

Leadership

Customer-focused mindset

Tech savvvy

Industry experience (a plus)

Work authorization

Jobbeschreibung

RDO Equipment Co. in Billings, MT is seeking a Service Operations Manager to lead high-performing service teams, strengthen customer relationships, and optimize day-to-day systems and processes. This role centers on accountability, leadership, and making a measurable impact in our service operations.

The position offers leadership responsibilities across service departments, with competitive compensation and a comprehensive benefits package reflecting experience and industry expertise.