Service Operations Coordinator — Growth & Customer Experience

Scallon Controls, Inc.; Beaumont (TX); Hybride; USD 40 000 - 55 000; Plein temps

Résumé du poste

Scallon Controls, Inc. is seeking a detail-oriented Service Coordinator to manage day-to-day service activities, coordinate field teams, and ensure customer satisfaction.

The role requires strong communication, organization, and the ability to juggle multiple jobs. You will work closely with account managers to support customers and grow the service business.

A proactive approach and reliability are valued as you move jobs through estimates, scheduling, invoicing, and closeout.

Qualifications

• Must be organized and detail-oriented.
• Strong communication skills required.
• Ability to manage multiple jobs and priorities.

Responsabilités

• Coordinate day-to-day service activities.
• Prepare estimates and schedule staff and subcontractors.
• Issue and track work tasks and purchase orders.
• Ensure materials and resources are available for jobs.
• Keep customers and internal teams updated on status and scope changes.
• Review completed work and determine final pricing for billing.
• Assist with invoicing and closeout processes.
• Collaborate with account managers to identify service opportunities.
• Help grow the service business.

Connaissances

Customer service

Communication

Organizational skills

Scheduling

Description du poste

Scallon Controls, Inc. is seeking a detail-oriented Service Coordinator to manage day-to-day service activities, coordinate field teams, and ensure customer satisfaction.

The role requires strong communication, organization, and the ability to juggle multiple jobs. You will work closely with account managers to support customers and grow the service business.

A proactive approach and reliability are valued as you move jobs through estimates, scheduling, invoicing, and closeout.