Client-Focused Service Operations Coordinator

CGP Maintenance & Construction Services, Inc.; San Diego, Northern (CA, KY); Hybrid; USD 60,000 - 78,000; Full time

Job summary

CGP Maintenance & Construction Services, Inc. is hiring a Service Coordinator to manage an assigned client portfolio, coordinate work orders, and maintain daily communication with clients and staff about progress.

The role involves budget oversight, leading technicians and plumbers, preparing invoices and subcontractor contracts, and supporting Service Managers to meet project deadlines and SLAs.

Qualifications

• Associates degree or equivalent in related field.
• Knowledge of business & management practices.
• Proficiency in Microsoft Office, Word, Excel, and PowerPoint.
• Operate standard office equipment.
• Basic accounting knowledge.

Responsibilities

• Manage an assigned client portfolio and schedule work orders.
• Communicate with clients and staff about job progress and SLA adherence.
• Prepare client invoices and assist with subcontractor contracts.
• Lead technicians and field staff to ensure timely completion of projects.
• Monitor budgets and update project status in the system.

Education

Associates degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM software

Job description

CGP Maintenance & Construction Services, Inc. is hiring a Service Coordinator to manage an assigned client portfolio, coordinate work orders, and maintain daily communication with clients and staff about progress.

The role involves budget oversight, leading technicians and plumbers, preparing invoices and subcontractor contracts, and supporting Service Managers to meet project deadlines and SLAs.