Service Coordinator & Office Ops Lead

The Contractor Consultants; Pevely (MO); On-site; USD 26,000 - 39,000; Full time

Job summary

The Contractor Consultants seeks a detail-oriented Service Coordinator / Office Administrator to keep daily service operations organized and moving efficiently. This full-time role tracks jobs and estimates from initial inquiry through completion, coordinates service activity, and supports billing and procurement.

You will connect customers, technicians, vendors, and scheduling, ensuring materials are available before scheduled work begins.

Qualifications

• 2+ years of administrative, service coordination, dispatch, or office management experience.
• Experience with QuickBooks for invoicing, bill entry, and basic AP/AR tracking.
• Proficiency with Google Workspace and/or Microsoft 365 applications such as Excel, Word, and Outlook.
• Strong organizational skills and attention to detail.
• Ability to manage multiple jobs, deadlines, customer requests, and administrative priorities simultaneously.
• Professional written and verbal communication skills.

Responsibilities

• Track active jobs, pending estimates, scheduled service calls, and completed work orders.
• Maintain accurate job information throughout each phase of the service lifecycle.
• Monitor outstanding tasks and follow up to keep jobs moving toward completion.
• Assist with scheduling service calls and coordinating technician dispatch.
• Confirm job details and communicate necessary information to technicians and internal team members.
• Maintain organized and accurate electronic job records.

Skills

Administrative experience

Organizational skills

Multi-tasking

Customer communication

Attention to detail

Independent work

Problem solving

Tools

QuickBooks

Google Workspace

Microsoft 365

Service Fusion

Job description

The Contractor Consultants seeks a detail-oriented Service Coordinator / Office Administrator to keep daily service operations organized and moving efficiently. This full-time role tracks jobs and estimates from initial inquiry through completion, coordinates service activity, and supports billing and procurement.

You will connect customers, technicians, vendors, and scheduling, ensuring materials are available before scheduled work begins.