Service Coordinator

Scallon Controls, Inc.; Beaumont (TX); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Scallon Controls, Inc. is seeking a detail-oriented Service Coordinator to manage day-to-day service activities, coordinate field teams, and ensure customer satisfaction.

The role requires strong communication, organization, and the ability to juggle multiple jobs. You will work closely with account managers to support customers and grow the service business.

A proactive approach and reliability are valued as you move jobs through estimates, scheduling, invoicing, and closeout.

Qualifications

• Must be organized and detail-oriented.
• Strong communication skills required.
• Ability to manage multiple jobs and priorities.

Responsibilities

• Coordinate day-to-day service activities.
• Prepare estimates and schedule staff and subcontractors.
• Issue and track work tasks and purchase orders.
• Ensure materials and resources are available for jobs.
• Keep customers and internal teams updated on status and scope changes.
• Review completed work and determine final pricing for billing.
• Assist with invoicing and closeout processes.
• Collaborate with account managers to identify service opportunities.
• Help grow the service business.

Skills

Customer service

Communication

Organizational skills

Scheduling

Job description

At our company, people are our greatest asset. We are committed to hiring talented individuals who are passionate about their work and eager to grow. Our goal is to provide more than just a job we offer opportunities for development, advancement, and long-term career success. When you join our team, you become part of a culture that values your contributions, invests in your growth, and supports your future every step of the way.

Our Human Resources team is here to support employees through every stage of their journey from joining the company and developing new skills to celebrating milestones and planning for the future. We strive to foster a workplace where people feel valued, supported, and empowered to succeed.

When our employees grow, our company grows with them.

At our company, people are our greatest asset. We are committed to hiring talented individuals who are passionate about their work and eager to grow. Our goal is to provide more than just a job we offer opportunities for development, advancement, and long-term career success. When you join our team, you become part of a culture that values your contributions, invests in your growth, and supports your future every step of the way.

Our Human Resources team is here to support employees through every stage of their journey from joining the company and developing new skills to celebrating milestones and planning for the future. We strive to foster a workplace where people feel valued, supported, and empowered to succeed.

When our employees grow, our company grows with them.

The Scallon HR Team

Why Work For Us

Scallon is more than just a local company that provides industry-leading products and services through our partnership with Emerson Automation Solutions. As an employee-owned company, Scallon Controls has over 150 shareholders that each have a vested interest in providing the best possible business experience for our customers. We hire the best people, we train them to be experts in their field, and we retain them by sharing in the success of the company through employee ownership. Our focus on long-term employee retention has resulted in a company staffed by people that know the local facilities and their processes and can provide the correct product or service choice the first time, at the right time. We are real people, and through our superior products and expert services, we provide real results.
Search Openings

Core Values

Team Oriented

empathy, communication, selflessness

Positive and Passionate

attitude, driven, learner, competitive

Customer First

perspective

Adapt and Solve

accountable, follow-through, proactive, creative, intuitive

Interested in exploring a career at Scallon Controls? Check out our open opportunities below.

Scallon Controls is currently accepting résumés for a Service Coordinator. This position will help coordinate day-to-day service activities.

Responsibilities include preparing estimates, scheduling and coordinating employees and subcontractors, issuing and tracking work tasks and purchase orders, and making sure the materials and resources needed to complete the job are available. The Service Coordinator will also be responsible for keeping customers and internal teams updated on job status, schedules, changes in scope, and other issues that may come up along the way.

Other responsibilities include reviewing completed work, determining final pricing for billing, making sure the required paperwork and documentation are complete, and helping move jobs through the invoicing and closeout process.

The Service Coordinator will also work closely with account managers to support customer needs, identify service opportunities, and help grow the service business.

The ideal candidate should be organized, detail-oriented, and able to manage several jobs and priorities at the same time. Good communication skills and the ability to work with customers, technicians, subcontractors, account managers, and other internal groups are important for this position.