Service Manager: Lead Tech Team & Premier Service

RDO Equipment Co.; Casper (WY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Benefits package

Job summary

RDO Equipment Co. is hiring a Service Manager in Mills, WY. You will lead a team of technicians, manage work orders, oversee scheduling, build strong customer relationships, and foster a productive shop environment.

This role offers a clear path to leadership in a growing heavy equipment service operation. You will thrive in a fast-paced setting near Casper, with a competitive salary range of 75k to 90k plus a 24% bonus potential and comprehensive benefits.

Qualifications

• Leadership roles in service operations.
• Strong customer service focus and relationship building.
• Proficient with computer systems and mechanical workflows.
• Ability to learn industry-specific software quickly.
• Effective written and verbal communication.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage work orders from opening to closing and track progress.
• Schedule technicians and manage workflows to optimize shop efficiency.
• Provide top-notch service to customers during repairs.
• Communicate clearly with team and customers to ensure alignment.
• Lead and develop a team of technicians.
• Build strong customer relationships and ensure satisfaction.
• Review full job description for additional duties.

Skills

Leadership

Customer Service

Tech-Savvy

Experience in industry

Communication

Pace

Work Authorization

Job description

RDO Equipment Co. is hiring a Service Manager in Mills, WY. You will lead a team of technicians, manage work orders, oversee scheduling, build strong customer relationships, and foster a productive shop environment.

This role offers a clear path to leadership in a growing heavy equipment service operation. You will thrive in a fast-paced setting near Casper, with a competitive salary range of 75k to 90k plus a 24% bonus potential and comprehensive benefits.