Service Manager: Lead Tech Team & Drive Excellence

R.D. Offutt Company; Imperial (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Renovated shop

Team member recognition

Diverse customer base

Community involvement

Job summary

RDO Equipment Co. is seeking a Service Manager to lead a skilled team of technicians in Imperial, CA. You will manage work orders, oversee scheduling, and build strong customer relationships to foster a productive shop environment.

The role offers full-time employment with a competitive salary and 24% bonus potential, plus a comprehensive benefits package. If you are motivated, customer-focused, and ready to lead, apply today.

Qualifications

• Leadership abilities to guide a team.
• Strong customer service mindset.
• Comfort with computers and new systems.
• Clear written and verbal communication skills.
• Ability to adapt in a fast-moving environment.
• Must have valid work authorization in the U.S.

Responsibilities

• Managing Work Orders: open/close orders, track progress, and ensure smooth operations.
• Scheduling and Workflow Management: assign technicians, manage schedules, coordinate workflows.
• Deliver top-notch service to customers: communicate clearly and promptly during repairs.
• Communication: keep team and customers aligned throughout the process.
• Team Management and Development: motivate and support technicians’ growth.
• Customer Service and Relationship Building: ensure customer satisfaction and lasting relationships.
• For a complete list view the full job description here.

Skills

Leadership

Customer Service

Tech-Savvy

Communication

Pace

Work Authorization

Job description

RDO Equipment Co. is seeking a Service Manager to lead a skilled team of technicians in Imperial, CA. You will manage work orders, oversee scheduling, and build strong customer relationships to foster a productive shop environment.

The role offers full-time employment with a competitive salary and 24% bonus potential, plus a comprehensive benefits package. If you are motivated, customer-focused, and ready to lead, apply today.