Service Manager: Lead Tech Team & Top-Tier Service

RDO Equipment Co; Salt Lake City (UT); Vor Ort; USD 75.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus potential 24%

Benefits package

New facility in Salt Lake City

Zusammenfassung

RDO Equipment Co. in Salt Lake City is seeking a Service Manager to lead a skilled team of technicians in delivering world-class service. You will manage work orders, scheduling, and customer relationships while fostering a supportive shop environment.

The role emphasizes strong leadership, clear communication, and a willingness to learn the industry. This position offers a competitive salary, bonus potential, and comprehensive benefits in a growing market.

Qualifikationen

• Leadership abilities and readiness to grow
• Customer service skills and passion for top-notch experiences
• Tech-savvy with ability to learn new systems
• Industry familiarity is a plus, but training is provided
• Clear writing and verbal communication
• Ability to thrive in a fast-moving environment with shifting priorities
• Valid work authorization to work in the U.S.

Aufgaben

• Manage work orders: open/close, track progress, ensure systems run smoothly
• Schedule and manage workflows: assign technicians to jobs as needed
• Provide top-notch service to customers during the repair process
• Communicate with team and customers to keep everyone aligned
• Develop and lead a skilled technician team; support growth
• Build strong customer relationships and deliver a world-class experience
• Refer to the full job description for a complete duties list

Kenntnisse

Leadership

Customer service

Tech-savvy

Industry experience

Communication

Pace

Work authorization

Jobbeschreibung

RDO Equipment Co. in Salt Lake City is seeking a Service Manager to lead a skilled team of technicians in delivering world-class service. You will manage work orders, scheduling, and customer relationships while fostering a supportive shop environment.

The role emphasizes strong leadership, clear communication, and a willingness to learn the industry. This position offers a competitive salary, bonus potential, and comprehensive benefits in a growing market.