Service Manager: Lead Tech Team & Maintenance Excellence

STYL Residential; Raleigh (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

STYL Residential is seeking a Service Manager for the Creekside at Crabtree community in Raleigh, NC. This role leads a team of Technicians and oversees maintenance operations to ensure exceptional resident service and smooth property performance.

You will troubleshoot equipment, perform unit turns, and implement preventative maintenance with a focus on safety and efficiency across the community. The ideal candidate brings hands-on maintenance leadership and a commitment to customer satisfaction.

Responsibilities

• Ensure service requests and repairs are made correctly and in a timely manner
• Maintain cleanliness of exterior buildings and parking areas
• Vendor management and other duties
• Perform routine maintenance and inspections of equipment
• Maintain an organized, clean and safe work area
• Monitor inventory of parts and supplies are at appropriate levels
• Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
• Maintain superior customer service with residents
• Communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
• Work with the Maintenance team to maintain and implement an effective preventative maintenance program
• Assists property manager in creation and achievement of budgeted expectations
• Responsible for the training and development of property technicians on all property systems
• Ensure all building emergencies are handled in a timely manner

Job description

STYL Residential is seeking a Service Manager for the Creekside at Crabtree community in Raleigh, NC. This role leads a team of Technicians and oversees maintenance operations to ensure exceptional resident service and smooth property performance.

You will troubleshoot equipment, perform unit turns, and implement preventative maintenance with a focus on safety and efficiency across the community. The ideal candidate brings hands-on maintenance leadership and a commitment to customer satisfaction.