Service Manager - On-Site Maintenance Lead

Arlington Holding Company; Cary (NC); On-site; USD 56,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and holidays

Employee rent discounts

Ongoing training and career develop-

Job summary

Arlington Properties is seeking a hands-on Service Manager to lead the on-site maintenance team at one of our Cary communities. You will ensure timely repairs, coordinate with the Community Manager on budgeting and projects, and uphold safety and Fair Housing standards.

The role emphasizes leadership, ticketing efficiency, and a commitment to resident satisfaction across all maintenance activities.

Qualifications

• 3+ years of hands-on maintenance experience (HVAC, electrical, plumbing, carpentry, etc.).
• Prior supervisory or team lead experience preferred.
• EPA or CFC certification required.
• Valid driver’s license, auto insurance, and clean driving record.

Responsibilities

• Lead, train, and inspire the on-site maintenance team.
• Manage all aspects of apartment maintenance from HVAC to carpentry and appliance repair.
• Ensure service requests are completed within 24 hours.
• Prepare market-ready apartments within 3–5 days.
• Keep maintenance logs, manage inventory and equipment.
• Coordinate budgeting, project planning and vendor relations with the Community Manager.
• Uphold safety protocols and Fair Housing compliance.
• Provide on-call emergency response (rotating schedule).

Skills

Team leadership

Maintenance management

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

HVAC tools

Electrical tools

Carpentry tools

Plumbing tools

Job description

Arlington Properties is seeking a hands-on Service Manager to lead the on-site maintenance team at one of our Cary communities. You will ensure timely repairs, coordinate with the Community Manager on budgeting and projects, and uphold safety and Fair Housing standards.

The role emphasizes leadership, ticketing efficiency, and a commitment to resident satisfaction across all maintenance activities.