Service Manager - Lead Tech Team | $75k-$90k, 24% Bonus

R.D. Offutt Company; Mills (WY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Bonus potential 24%

Benefits package

Job summary

RDO Equipment Co. is seeking a Service Manager in Mills, WY to lead a team of technicians and oversee work orders, scheduling, and customer relationships. You will create a productive shop environment and drive a world-class service experience.

Responsibilities include managing work orders, optimizing scheduling, and delivering top-notch service while building strong customer relationships. The role requires leadership, communication, and a willingness to grow with the company in a fast-paced

Qualifications

• Leadership and people management experience.
• Strong customer service skills.
• Proficiency with computers and shop systems.
• Clear written and verbal communication.
• Ability to thrive in a fast-paced environment.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Manage work orders: open/close, track progress, ensure smooth operation.
• Schedule and assign technicians to jobs, manage workflows.
• Provide top-notch service to customers during repair.
• Maintain clear communication with team and customers.
• Lead and develop the technician team.
• Build strong customer relationships and deliver world-class service.
• Refer to full job description for additional duties.

Skills

Leadership

Customer service

Tech-savvy

Communication

Pace

Work authorization

Industry knowledge

Job description

RDO Equipment Co. is seeking a Service Manager in Mills, WY to lead a team of technicians and oversee work orders, scheduling, and customer relationships. You will create a productive shop environment and drive a world-class service experience.

Responsibilities include managing work orders, optimizing scheduling, and delivering top-notch service while building strong customer relationships. The role requires leadership, communication, and a willingness to grow with the company in a fast-paced