Service Manager: Lead Tech Team | $75k-$90k + 24% Bonus

RDO Equipment Co; Mills (WY); Sur place; USD 75 000 - 90 000; Plein temps

Avantages offerts par ce poste

Bonus potential 24%

Benefits package

Positive team culture

Résumé du poste

RDO Equipment Co. is seeking a Service Manager to lead a team of technicians, manage work orders, oversee scheduling and build strong customer relationships in a busy shop environment.

You will drive service excellence by coordinating workflows, communicating clearly with customers and team members, and developing a high-performance service culture. This role offers a $75,000-$90,000 salary with a 24% bonus potential and comprehensive benefits in a company that values teamwork, training and

Qualifications

• Experience leading a service team in a shop setting.
• Strong communication with customers and technicians.
• Ability to manage schedules and work orders.
• Willingness to learn and adapt in a heavy equipment environment.

Responsabilités

• Manage work orders from opening to closing.
• Schedule technicians and manage workflows.
• Deliver top-notch service to customers during repairs.
• Communicate clearly with teams and customers.
• Lead and develop the service team to high performance.
• Build strong customer relationships and ensure satisfaction.
• Refer to full job description for complete duties.

Connaissances

Leadership

Customer service

Team management

Scheduling

Communication

Outils

CRM software

Work order systems

Description du poste

RDO Equipment Co. is seeking a Service Manager to lead a team of technicians, manage work orders, oversee scheduling and build strong customer relationships in a busy shop environment.

You will drive service excellence by coordinating workflows, communicating clearly with customers and team members, and developing a high-performance service culture. This role offers a $75,000-$90,000 salary with a 24% bonus potential and comprehensive benefits in a company that values teamwork, training and