Service Manager: Lead Security Ops & Team Growth

Allied Universal; Indianapolis (IN); On-site; USD 58,000 - 74,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K Plan

Paid Holidays

Vacation / PTO

Job summary

Allied Universal is hiring a Service Manager to lead daily security operations and mentor a team of security officers and supervisors. You will drive client engagement, schedule staff, and oversee payroll and performance evaluations to ensure top‑quality service.

This role leverages BI tools to optimize schedules and improve safety outcomes for people and property. We seek a strong leader with at least two years of managerial experience in a fast-paced environment, excellent communication, and a

Qualifications

• Bachelor’s degree or higher with management experience.
• Experience supervising hourly employees in a fast-paced service organization.
• Strong written and verbal communication skills.

Responsibilities

• Lead daily security operations and frontline supervisors.
• Recruit, train, schedule, and evaluate officers; manage payroll and performance reviews.
• Serve as primary client contact to ensure high-quality service and safety.

Skills

Leadership

Team management

Client relations

Business acumen

Education

Bachelor's degree

Associate's degree

High school diploma

Tools

Microsoft Office

Payroll systems

Job description

Allied Universal is hiring a Service Manager to lead daily security operations and mentor a team of security officers and supervisors. You will drive client engagement, schedule staff, and oversee payroll and performance evaluations to ensure top‑quality service.

This role leverages BI tools to optimize schedules and improve safety outcomes for people and property. We seek a strong leader with at least two years of managerial experience in a fast-paced environment, excellent communication, and a