Day-Shift Security Manager: Lead Teams & Client Impact

Allied Universal; St. Louis (MO); On-site; USD 49,000 - 67,000; Full time

Benefits offered by this job

Medical insurance

401K

Vision insurance

Life insurance

Job summary

Allied Universal is seeking a Service Manager to lead daily security operations and a team of officers and supervisors, ensuring safety and high-quality service for clients. Your role centers on guiding frontline staff, managing payroll, scheduling, and performance evaluations, while maintaining client relationships and operational excellence.

You will leverage Allied Universal’s AI tech and BI platforms to monitor metrics, optimize schedules, and improve profitability, delivering reliable

Qualifications

• Requires leadership experience managing hourly employees in a fast-paced service organization.
• Experience in business operations, security management, or supervising teams.
• Knowledge of emergency preparedness and security protocols.

Responsibilities

• Lead frontline supervisors and security officers to meet client-specific contractual hours.
• Recruit, train, schedule, and manage staff; handle payroll, evaluations & employee relations.
• Serve as primary client contact to ensure high-quality service and protection of people and property.
• Leverage BI tools to track metrics, optimize schedules, and improve efficiency.

Skills

Leadership

Employee development

Client relations

Security operations

BI tools

Education

Bachelor's degree in criminal justice, business, or related field

Associate's degree in criminal justice, business, or related field

High school diploma or equivalent

Tools

BI software

Job description

Allied Universal is seeking a Service Manager to lead daily security operations and a team of officers and supervisors, ensuring safety and high-quality service for clients. Your role centers on guiding frontline staff, managing payroll, scheduling, and performance evaluations, while maintaining client relationships and operational excellence.

You will leverage Allied Universal’s AI tech and BI platforms to monitor metrics, optimize schedules, and improve profitability, delivering reliable