Service Manager – Customer Success & Operations Lead

Cintas; Houston (TX); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

401(k) with Company Match/Profit Shar.

Disability, Life and AD&D Insurance,

Paid Time Off and Holidays

Skills Development, Training andCareer

Résumé du poste

Cintas is seeking a Service Manager in Houston to directly oversee our customer-facing Service team. You will hire, review performance, and lead a team in delivering world-class service while ensuring safety and compliance.

You’ll train staff on sales techniques, drive satisfaction by resolving issues, and help hit sales, profit, inventory and payroll goals. The role involves budgeting, hands-on support with field reps, and occasional travel to customer sites.

Qualifications

• Must have valid driver's license.
• High School Diploma/GED; Bachelor's degree or equivalent work experience preferred.
• Availability to start within two weeks after offer.

Responsabilités

• Directly manage the customer-facing Service team.
• Hire and manage performance; provide safe leadership.
• Train team on effective sales techniques.
• Ensure high customer satisfaction and handle issues.
• Meet sales, profit, inventory and payroll goals; manage budget.
• Provide hands-on support with service reps; visit customers; drive company vehicle.

Connaissances

Management experience

Industrial sales

Customer service

Formation

Bachelor's degree or equivalent work experience

High School Diploma or GED

Description du poste

Cintas is seeking a Service Manager in Houston to directly oversee our customer-facing Service team. You will hire, review performance, and lead a team in delivering world-class service while ensuring safety and compliance.

You’ll train staff on sales techniques, drive satisfaction by resolving issues, and help hit sales, profit, inventory and payroll goals. The role involves budgeting, hands-on support with field reps, and occasional travel to customer sites.