Service Manager - Customer Experience & Growth

Cintas Corporation; Normal (IL); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Shari

Disability, Life and AD&D Insurance,

Paid Time Off and Holidays

Skills Development, Training andCareer

Job summary

Cintas Corporation in Normal, IL is seeking a Service Manager to lead our customer-facing service team. You will hire, coach, and manage performance while ensuring a safe work environment and high customer satisfaction.

This role oversees sales, payroll, inventory, and budget goals, provides hands-on support to service reps, and may visit customer sites to assist in pickups and deliveries, driving a company vehicle.

Qualifications

• Valid driver's license is required.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Experience in industrial sales or customer service is preferred.

Responsibilities

• Hire and manage the Service team performance.
• Lead customer-facing service operations and issue resolution.
• Train the team on sales techniques and provide field support as needed.

Skills

Valid driver's license

Experience in industrial sales or cust

Availability to start within two weeks

Education

High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Job description

Cintas Corporation in Normal, IL is seeking a Service Manager to lead our customer-facing service team. You will hire, coach, and manage performance while ensuring a safe work environment and high customer satisfaction.

This role oversees sales, payroll, inventory, and budget goals, provides hands-on support to service reps, and may visit customer sites to assist in pickups and deliveries, driving a company vehicle.