Service Leader | Store Operations & Customer Care

Hy-Vee, Inc.; Iowa (LA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits

Job summary

Hy-Vee, Inc. is seeking a Service Manager in the Grocery department. This NON-EXEMPT, hourly role focuses on delivering prompt, friendly customer service while supervising team members and coordinating daily store activities.

The position requires a high school diploma or equivalent and 2+ years of related experience. You will lead by example, greet customers, and handle scheduling and safety procedures to maintain smooth operations.

Qualifications

• Must have strong interpersonal skills and the ability to handle customers professionally.
• High school diploma or equivalent and related work experience preferred.
• Demonstrates reliability and ability to supervise store staff.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Supervises and coordinates activities of employees or performs work of all job levels.
• Plans, prepares, and adjusts work schedules and assigns duties.
• Ensures proper customer service throughout the store and addresses issues.
• Trains and enforces safety procedures to provide a safe work environment.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High School or equivalent

2+ years related experience

Job description

Hy-Vee, Inc. is seeking a Service Manager in the Grocery department. This NON-EXEMPT, hourly role focuses on delivering prompt, friendly customer service while supervising team members and coordinating daily store activities.

The position requires a high school diploma or equivalent and 2+ years of related experience. You will lead by example, greet customers, and handle scheduling and safety procedures to maintain smooth operations.