Grocery Service Leader

Hy-Vee; Coralville (IA); On-site; USD 42,000 - 58,000; Full time

Job summary

Hy-Vee in Coralville, IA seeks a Service Manager in Grocery to provide prompt, friendly customer service and supervise staff to ensure department operations run smoothly.

The role involves planning schedules, training employees, addressing customer issues, maintaining a safe work environment, and ensuring adherence to company policies. A High School diploma or equivalent and 2+ years of retail experience are preferred.

Qualifications

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.
• Ability to supervise and coordinate activities across store departments.

Responsibilities

• Maintains a positive attitude and creates an atmosphere of friendliness and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet customers and provide prompt, courteous service.
• Provides prompt, efficient and friendly customer service by caring for customers and treating them as the most important people in the store.
• Plans, prepares, and adjusts work schedules and assigns employees to duties, ensuring timely completion.
• Supervises and coordinates activities of employees in all areas of the store when needed and supports store operations.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High School or equivalent experience

Two years or more of similar or related work experience preferred

Job description

Hy-Vee in Coralville, IA seeks a Service Manager in Grocery to provide prompt, friendly customer service and supervise staff to ensure department operations run smoothly.

The role involves planning schedules, training employees, addressing customer issues, maintaining a safe work environment, and ensuring adherence to company policies. A High School diploma or equivalent and 2+ years of retail experience are preferred.