Service Leader: Lead Guest Experience & Team Growth

Chipotle Mexican Grill group; Hillsborough Township (NJ); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a safe, high‑quality food experience and to train and support the restaurant crew.

You will keep the line clean and stocked, uphold food safety policies, and model strong customer service on the floor. You’ll work on developing front‑of‑house staff, manage breaks and shifts, and contribute to a positive guest experience while advancing through Chipotle’s people‑first culture, with benefits and tuition assistance highlighted in

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Cash handling knowledge and food safety awareness.
• Strong customer service and teamwork abilities.

Responsibilities

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Skills

Food safety

Cash handling

Customer service

Team leadership

Food quality

Time management

Communication

Office paperwork

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a safe, high‑quality food experience and to train and support the restaurant crew.

You will keep the line clean and stocked, uphold food safety policies, and model strong customer service on the floor. You’ll work on developing front‑of‑house staff, manage breaks and shifts, and contribute to a positive guest experience while advancing through Chipotle’s people‑first culture, with benefits and tuition assistance highlighted in