Service Leader: Elevate Guest Experience & Team Growth

Chipotle Mexican Grill group; North Charleston (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and training the restaurant crew. The role requires on-your-feet presence, supervision of line operations, and proactive task completion when busy.

Responsibilities include resolving food quality issues, monitoring safety protocols, managing schedules, and developing front-of-house staff. Prior hospitality experience and a strong team mindset are essential.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge of cash handling policies and procedures
• Have knowledge of Food Safety and health department matters
• Have familiarity with office paperwork
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• Have a high school diploma
• Have restaurant experience

Responsibilities

• Maintaining a positive customer experience by ensuring safe and quality food is prepared and served.
• Keeping the line clean and organized with functioning equipment.
• On-your-feet role; assist with tasks when not busy.
• Help resolve food quality issues and customer incidents.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train front of house Crew.
• Assist with crew performance reviews and future leadership development.
• Assist with office administration tasks and ensure office supplies are ordered.

Skills

Food safety knowledge

Cash handling

Restaurant experience

Communication skills

Language proficiency

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and training the restaurant crew. The role requires on-your-feet presence, supervision of line operations, and proactive task completion when busy.

Responsibilities include resolving food quality issues, monitoring safety protocols, managing schedules, and developing front-of-house staff. Prior hospitality experience and a strong team mindset are essential.