Service Leader: Elevate Food & Guest Experience (Free Meals)

Chipotle Mexican Grill group; Erlanger (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive guest experience by ensuring safe, high-quality food and trained crew. The role focuses on line efficiency, product quality, and customer service while guiding front-of-house staff and supporting daily restaurant operations.

Responsibilities include food safety, team development, and basic office duties. The position emphasizes mentorship and ongoing coaching of crew, with opportunities for advancement within a

Qualifications

• Must understand and articulate Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department matters.
• Familiarity with office paperwork.
• Ability to speak, write, read, and understand the primary language of the work location.
• High school diploma.
• Restaurant experience.

Responsibilities

• Ensure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety including hand washing, glove changes, time and temperature monitoring.
• Help resolve customer incidents and ensure positive customer experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking and cash handling policies.
• Ensure office equipment remains in working order and supplies are ordered as necessary.
• Ensure the proper quantity of supplies are available as needed.

Skills

Food safety knowledge

Cash handling

Office paperwork

Leadership potential

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive guest experience by ensuring safe, high-quality food and trained crew. The role focuses on line efficiency, product quality, and customer service while guiding front-of-house staff and supporting daily restaurant operations.

Responsibilities include food safety, team development, and basic office duties. The position emphasizes mentorship and ongoing coaching of crew, with opportunities for advancement within a