Service Lead & Store Performance Coach

Ampersand Brands, LLC; Beachwood (OH); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Employee discounts on sweets

Job summary

Ampersand Brands, LLC is seeking a Lolli & Pops Service Lead in Beachwood, Ohio, to enhance store performance and guest engagement. The ideal candidate will drive financial results by ensuring team productivity and maintaining high standards of service. Responsibilities include training team members and assisting the Store Manager with operations.

This role requires strong interpersonal skills, flexibility, and the ability to problem solve in a dynamic environment. A positive attitude and fun-loving spirit are essential.

Qualifications

• Exceptional interpersonal skills energized by working with people.
• A passion for meticulous quality and strong organization.
• Ability to lift and mobilize items up to 75 lbs safely.
• Desire to be coached and mentored for personal growth.
• Ability to problem solve and handle various tasks.

Responsibilities

• Drive store-level financial and operational results.
• Ensure the team maintains guest engagement and product knowledge.
• Maximize team performance through education and coaching.
• Assist with paperwork, ordering, and inventory management.
• Champion Lolli & Pops inside and outside of the store.

Skills

Interpersonal skills

Organizational skills

Problem-solving ability

Multitasking

Positive attitude

Job description

Ampersand Brands, LLC is seeking a Lolli & Pops Service Lead in Beachwood, Ohio, to enhance store performance and guest engagement. The ideal candidate will drive financial results by ensuring team productivity and maintaining high standards of service. Responsibilities include training team members and assisting the Store Manager with operations.

This role requires strong interpersonal skills, flexibility, and the ability to problem solve in a dynamic environment. A positive attitude and fun-loving spirit are essential.