Store Service Lead & Guest Experience Leader

Ampersand Brands, LLC; Tukwila (WA); On-site; USD 30,000 - 33,000; Full time

Job summary

Ampersand Brands, LLC Tukwila, Washington, United States is hiring a Lolli & Pops Service Lead. You will be a keyholder on the leadership team, driving guest experiences and store performance in a fast-paced candy retail environment.

Responsibilities include coaching the team, training, inventory and visual standards, and supporting the Store Manager with daily operations. The role requires the ability to lift up to 75 lbs and flexible hours to meet business needs.

Qualifications

• Exceptional interpersonal skills.
• Ability to lift/move up to 75 lbs with proper safety techniques.
• Flexible availability for peak hours.
• Strong attention to detail and organization.

Responsibilities

• Drive store-level financial and operational results by monitoring KPI targets.
• Maintain guest engagement, product sampling and knowledge sharing.
• Coach and lead team to improve selling skills and performance.
• Assist in training, development and motivation of team members.
• Support Store Manager with paperwork, ordering and inventory.
• Maintain visual and merchandising standards and store cleanliness.
• Ensure policies and directives are followed by all staff.

Job description

Ampersand Brands, LLC Tukwila, Washington, United States is hiring a Lolli & Pops Service Lead. You will be a keyholder on the leadership team, driving guest experiences and store performance in a fast-paced candy retail environment.

Responsibilities include coaching the team, training, inventory and visual standards, and supporting the Store Manager with daily operations. The role requires the ability to lift up to 75 lbs and flexible hours to meet business needs.