Store Service Lead & Team Coach

Ampersand Brands, LLC; The Woodlands (TX); On-site; USD 10,000 - 14,000; Full time

Job summary

Ampersand Brands, LLC The Woodlands, Texas is hiring a Lolli & Pops Service Lead. You will be a keyholder and part of the leadership team, driving guest experiences and store performance.

You will coach staff, maintain visual standards, and ensure policy execution while supporting the Store Manager with daily operations and inventory. The role blends leadership with hands-on selling in a fast-paced candy store.

Qualifications

• Exceptional interpersonal skills with guests and team members.
• Ability to coach and motivate a frontline team.
• Strong organization and attention to detail.
• Positive attitude and flexibility for busy periods.

Responsibilities

• Drive store-level financial and operational results by monitoring KPI targets and taking action to achieve them.
• Keep the team focused on guest engagement, sampling and sharing product knowledge.
• Maximize team performance through product knowledge education, coaching, and leading by example.
• Assist in training, developing and motivating team members and managing store paperwork.

Skills

Interpersonal skills

Leadership

Guest engagement

Retail teamwork

Job description

Ampersand Brands, LLC The Woodlands, Texas is hiring a Lolli & Pops Service Lead. You will be a keyholder and part of the leadership team, driving guest experiences and store performance.

You will coach staff, maintain visual standards, and ensure policy execution while supporting the Store Manager with daily operations and inventory. The role blends leadership with hands-on selling in a fast-paced candy store.