Service & Engagement Leader – Flexible Schedule

Socket.dev; Spring (TX); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid sick leave

Paid national holidays

Paid vacation

Job summary

Target is seeking a Service & Engagement Executive Team Leader to lead and coach Guest Advocates and Service Leaders, driving exceptional guest experiences and sales performance. You will schedule, train, and develop a high-energy team to respond quickly to guest needs.

The role requires strong interpersonal skills, a 4-year degree or equivalent experience, and the ability to manage a diverse hourly staff across the store. Benefits extend to eligible team members and dependents.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to manage and develop a guest-first team culture.
• Experience leading hourly team members and driving service and sales goals.

Responsibilities

• Build a team of Guest Advocates and Service Leaders focused on guest experience.
• Drive store sales and support department priorities to achieve profitability.
• Schedule planning and staffing to meet peak times and holidays.
• Ensure training, coaching, and performance management across the team.

Skills

Interpersonal skills

Communication skills

Leadership

Customer service

Education

4 year degree or equivalent experience

Job description

Target is seeking a Service & Engagement Executive Team Leader to lead and coach Guest Advocates and Service Leaders, driving exceptional guest experiences and sales performance. You will schedule, train, and develop a high-energy team to respond quickly to guest needs.

The role requires strong interpersonal skills, a 4-year degree or equivalent experience, and the ability to manage a diverse hourly staff across the store. Benefits extend to eligible team members and dependents.