Front End Service & Engagement Lead - Guest Experience

Target; Cherry Hill Township (NJ); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

401(k)

Employee discount

Paid vacation

Paid holidays

Job summary

Target is seeking a Service & Engagement Executive Team Leader in our store to lead guest service and daily operations. You will build and coach a team of Guest Advocates and Leaders, drive store sales, and ensure a seamless guest experience across checklanes, pickup and digital services.

We look for a 4-year degree or equivalent, strong communication and leadership, and the ability to recruit and manage staffing to meet business priorities. Join a team focused on guest loyalty and store success.

Qualifications

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Manage conflict and hold others accountable.

Responsibilities

• Build a team of Guest Advocates and Leaders to exceed guest service expectations.
• Drive total store sales and contribute to profitability.
• Anticipate staffing needs and recruit long and short term.
• Lead and coach front-line teams to deliver service and sales goals.
• Schedule to cover peak traffic times and weekends.

Skills

Leadership

Guest service

Staffing

Communication

Problem solving

Team management

Education

Bachelor's degree or equivalent

Job description

Target is seeking a Service & Engagement Executive Team Leader in our store to lead guest service and daily operations. You will build and coach a team of Guest Advocates and Leaders, drive store sales, and ensure a seamless guest experience across checklanes, pickup and digital services.

We look for a 4-year degree or equivalent, strong communication and leadership, and the ability to recruit and manage staffing to meet business priorities. Join a team focused on guest loyalty and store success.