Guest Experience Leader: Drive Service & Loyalty

Target Corp

Peachtree City (GA)

On-site

USD 30,000 - 51,000

Full time

14 days+

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Benefits offered by this job

Health benefits
401(k)
Employee discount
Short-term disability
Long-term disability
Paid sick leave
Paid holidays
Paid vacation

Job summary

Target is seeking a Service & Engagement Team Leader to guide a team of Guest Advocates and Front of Store staff. You will drive guest service standards, coach team members, and manage daily workload to support store goals.

This role requires a high school diploma or equivalent and strong leadership, communication, and problem-solving skills. A flexible schedule is expected to cover nights, weekends, and holidays.

Qualifications

  • High school diploma or equivalent required.
  • Experience in retail or guest services is a plus.
  • Ability to lead and coach a diverse team.

Responsibilities

  • Deliver on Target’s guest experience commitments to create an easy, inspiring and friendly environment.
  • Lead and develop a team of Guest Advocates and Front of Store Attendants.
  • Coordinate daily workload to meet store goals and support service levels.
  • Ensure compliance with safety and loss-prevention policies.

Skills

Guest service
Communication
Leadership
Teamwork
Problem solving

Education

High school diploma or equivalent

Job description

Target is seeking a Service & Engagement Team Leader to guide a team of Guest Advocates and Front of Store staff. You will drive guest service standards, coach team members, and manage daily workload to support store goals.

This role requires a high school diploma or equivalent and strong leadership, communication, and problem-solving skills. A flexible schedule is expected to cover nights, weekends, and holidays.

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