Service & Engagement Leader — Elevate Guest Experience

Target; Boynton Beach (FL); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short/long term disability

Paid sick leave

Paid holidays

Paid vacation

Job summary

Target in Boynton Beach, FL is seeking a Service & Engagement Executive Team Leader to elevate guest experiences and drive store performance.

Lead a team of Guest Advocates and Engagement Leaders, manage staffing and training, schedule peak times, and promote Target’s benefits as part of delivering an effortless, welcoming shopping experience for every guest.

We provide competitive benefits, ongoing training, and opportunities to grow within a values-driven culture.

Qualifications

• Excellent interpersonal and guest-service skills.
• Ability to lead and develop a team in a fast-paced retail environment.
• Strong communication and problem-solving abilities.

Responsibilities

• Build a team of Guest Advocates and Engagement Leaders to exceed guest service expectations.
• Drive total store sales and contribute to profitability through strong leadership.
• Anticipate staffing needs, plan talent requirements, and recruit as needed.
• Manage leaders, monitor training, and ensure ongoing education to improve competencies.
• Coach teams using feedback and performance data to raise service standards.
• Own scheduling to support peak traffic times and diverse guest shopping preferences.

Skills

Guest service

Team leadership

Communication

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

Target in Boynton Beach, FL is seeking a Service & Engagement Executive Team Leader to elevate guest experiences and drive store performance.

Lead a team of Guest Advocates and Engagement Leaders, manage staffing and training, schedule peak times, and promote Target’s benefits as part of delivering an effortless, welcoming shopping experience for every guest.

We provide competitive benefits, ongoing training, and opportunities to grow within a values-driven culture.