Service Dispatch & Scheduling Specialist

Comfort Systems USA (southeast), Inc.; Valdosta (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid holidays

Paid vacation

401(k) plan

Training programs

Employee assistance program

Employee discounts

Life insurance

AD&D

Short-term disability

Long-term disability

Job summary

Comfort Systems USA (Southeast), Inc. is seeking a Service Dispatcher to support office duties, manage contract files, handle billing and invoicing, and coordinate payroll and technician dispatching.

The role ensures timely service scheduling and professional communication with customers and vendors. Ideal candidates have 3+ years in administrative support, strong MS Office and accounting software skills, and a detail-oriented approach.

Qualifications

• 3+ years of administrative support, billing, invoicing, and inbound calls with excellent customer service
• Prior experience in construction/service industry preferred
• Proficiency in MS Office and accounting software
• Strong attention to detail
• Dispatch experience preferred

Responsibilities

• Plan service technician schedules to ensure on-time execution of projects and preventive maintenance at customers sites
• Receive inbound customer calls for repair requests and coordinate existing schedules to allow for emergency service
• Issue purchase orders and enter vendor invoices
• Review and submit payroll weekly for service technicians
• Review daily work orders to ensure service has been completed and documented correctly
• Communicate professionally with customers, vendors, and co-workers
• Coordinate upcoming material needs and order materials

Skills

Administrative support

Billing and invoicing

Inbound calls handling

MS Office

Accounting software

Attention to detail

Dispatch experience

Tools

MS Office

Accounting software

Job description

Comfort Systems USA (Southeast), Inc. is seeking a Service Dispatcher to support office duties, manage contract files, handle billing and invoicing, and coordinate payroll and technician dispatching.

The role ensures timely service scheduling and professional communication with customers and vendors. Ideal candidates have 3+ years in administrative support, strong MS Office and accounting software skills, and a detail-oriented approach.