Service Dispatcher & Scheduling Specialist

FailSafe Communications; Littleton (CO); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with Employer Matching

Paid Time Off

Holidays

Job summary

LONG Building Technologies, Inc. is seeking a Service Dispatcher to coordinate technicians and customer schedules, manage material deliveries, and ensure clear communication across channels. The role supports timely operations and requires strong organizational and customer service skills.

You will work with field, sales, and management teams, inform customers of scheduling changes, and ensure accurate timecards and purchase orders. On-site role with comprehensive benefits.

Qualifications

• 3 years dispatch or call desk experience or an equivalent mix of education and experience.
• Ability to manage multiple tasks in a fast-paced environment with attention to detail.
• Strong customer service and written/verbal communication skills.

Responsibilities

• Coordinate schedules for technicians and customers, ensuring timely delivery of materials.
• Dispatch technicians based on priorities and liaise with customers to confirm times.
• Maintain paperwork including timecards, job setups and purchase orders; update teams.

Skills

Dispatch experience

Multitasking

Organizational skills

Customer service

Communication

Education

Associates degree in business

Tools

MS Project

Job description

LONG Building Technologies, Inc. is seeking a Service Dispatcher to coordinate technicians and customer schedules, manage material deliveries, and ensure clear communication across channels. The role supports timely operations and requires strong organizational and customer service skills.

You will work with field, sales, and management teams, inform customers of scheduling changes, and ensure accurate timecards and purchase orders. On-site role with comprehensive benefits.