Service Dispatch & Scheduling Specialist

LHH; Greensboro, Winston-Salem, High Point (NC, NC, NC); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

LHH is partnering with a client in Winston-Salem to fill a permanent Service Coordinator role. The position will work closely with office staff, maintenance and Field Technicians, onsite Monday to Friday 8-5, with full benefits.

Ideal candidates will have 3–5 years of experience as a Service Coordinator and scheduling/dispatching Technicians, plus ERP and Microsoft Excel proficiency. This onsite role offers stability and growth within a diverse team.

Formación

• 3–5 years experience as a Service Coordinator.
• 3–5 years experience scheduling and/or dispatching Technicians.
• ERP experience required.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and organizational skills.

Responsabilidades

• Act as liaison between Sales Reps., customers and internal service and maintenance departments.
• Enter new order requests with all specifications including part numbers, customer information, etc.
• Receive parts requests and place POs with vendors.
• Schedule and dispatch Technicians for service and/or maintenance.
• Provide consistent customer updates throughout job’s lifecycle.
• Track each job through to completion using Dynamics.

Conocimientos

Communication skills

Multi-tasking

Attention to detail

Herramientas

ERP systems

Microsoft Excel

Descripción del empleo

LHH is partnering with a client in Winston-Salem to fill a permanent Service Coordinator role. The position will work closely with office staff, maintenance and Field Technicians, onsite Monday to Friday 8-5, with full benefits.

Ideal candidates will have 3–5 years of experience as a Service Coordinator and scheduling/dispatching Technicians, plus ERP and Microsoft Excel proficiency. This onsite role offers stability and growth within a diverse team.