Multi-Site Facilities Service Dispatcher

Lowes Foods, LLC; Winston-Salem (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

Lowes Foods, LLC is seeking a Service Coordinator to coordinate service requests across multiple supermarket locations in Winston-Salem, NC. You will dispatch technicians, track work orders, and maintain communication with stores and contractors to minimize downtime.

Responsibilities include prioritizing requests, scheduling internal and external crews, and providing timely updates on repair progress. Strong MS Office skills and 2+ years in related roles are required.

Qualifications

• 2+ years of dispatching or facilities coordination experience.
• Experience supporting multiple locations in retail or supermarket environment.
• Proficiency with Microsoft Office (Excel, Outlook, Teams).
• Strong organizational and multitasking abilities; excellent communication.

Responsibilities

• Work Order Management: receive, prioritize, and dispatch service requests.
• Technician and Vendor Coordination: schedule internal and external teams.
• Store Support: serve as primary contact for maintenance concerns; update status.
• Administrative: review work orders for completeness and documentation.

Skills

Dispatching

Customer service

Facilities management

Multitasking

Organizational skills

Communication

Prioritization

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Lowes Foods, LLC is seeking a Service Coordinator to coordinate service requests across multiple supermarket locations in Winston-Salem, NC. You will dispatch technicians, track work orders, and maintain communication with stores and contractors to minimize downtime.

Responsibilities include prioritizing requests, scheduling internal and external crews, and providing timely updates on repair progress. Strong MS Office skills and 2+ years in related roles are required.