Service Dispatch & Scheduling Coordinator

Shambaugh & Son, L.P.; Norcross (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Shambaugh & Son, L.P. is seeking an Administrative Assistant to handle customer service and a variety of administrative tasks. You will schedule, bill, and dispatch technicians while maintaining confidentiality of information.

The ideal candidate should have proficiency in Microsoft Office, experience in dispatching, and strong organizational skills. Regular attendance and the ability to work extended hours may be required.

Qualifications

• Proficiency in computer usage and above basic Microsoft Office & Windows skills.
• Dispatching or scheduling experience with Technicians, Project Managers, etc. preferred.
• Proven experience in multi‑tasking, including incoming calls and scheduling.

Responsibilities

• Responsible for the scheduling, billing, and dispatch of Sprinkler Fitters and Inspectors.
• Receive customer requests for service and dispatch efficiently.
• Maintain document retention strategy for service acknowledgments and work orders.

Skills

Computer proficiency

Dispatching or scheduling experience

Multi-tasking abilities

Organizational skills

Professional communication

Tools

Microsoft Office

AS400

Job description

Shambaugh & Son, L.P. is seeking an Administrative Assistant to handle customer service and a variety of administrative tasks. You will schedule, bill, and dispatch technicians while maintaining confidentiality of information.

The ideal candidate should have proficiency in Microsoft Office, experience in dispatching, and strong organizational skills. Regular attendance and the ability to work extended hours may be required.